SilberQuarzit Rituals for the home

There is no better source of power than the one that has become part of your everyday life.

Create your own SilberQuarzit home ritual.
Let your intuition guide you, use practices you already know. In this way you can combine the power elements with cherished breathing and meditation exercises or visualization techniques. Provided you have enough time for this. Otherwise, I recommend to let the power source flow into your daily routine in a very uncomplicated way.
This is very easy, because in my opinion, rituals should be flexibly applicable – for example in the shower, while brushing your teeth or on the way to work. During all these everyday moments you can use your new power element to concentrate on the biggest goals of the day.
The more often you integrate this new source of power into your everyday life, the more it becomes your “memory” anchor. This is accompanied by all sorts of health-promoting habits, such as rinking at least two liters of water, taking deep abdominal breathing regularly, consciously choosing healthy food, or making at least one cold shower every day.
I would be happy to advise you personally for your very private liberation ritual at home, or help you organize a trip to experience a SilberQuarzit Experience. Share your wishes with me and I will support you with all my heart in your next big step.

SilberQuarzit Rituale

Momente des Friedens

Du spürst, dass es Zeit für Veränderung ist? Und du suchst jetzt nach der richtigen Begleitung? Gerne helfe ich dir, Energieblockaden zu lösen, zu deinem tiefen Inneren zu finden und neue Wege zu beschreiten. Mit meinem SilberQuarzit Ritual auf Basis der Energie-Lehre nach Paracelsus führe ich dich in völlige Tiefenentspannung. Und in diesem Zustand wirst du neue Lösungen und Wege entdecken, die direkt aus deinem Inneren kommen.

Für Menschen mit Tiefgang. Ich kümmere mich um dein spirituelles Wohlbefinden. Meine Rituale berühren und nähren deine Seele, genauso wie deinen Körper und deinen Geist. Meine Inspiration kommt aus dem alten Wissen meiner Vorfahren. Mein Ziel ist es, Erfahrungen zu schaffen, die so einzigartig sind wie du selbst.

Wähle aus Ritualen und Meditationen aus oder lasse dich gern von mir beraten. Ich verspreche dir, ein maßgeschneidertes Ritual für dich zu kreieren, das punktgenau deinen Bedürfnissen entspricht. Ich freue mich schon sehr dich kennenzulernen!

Ritual mit Kornelia

Bist du bereit für ein zutiefst transzendentales und spirituelles Erlebnis, das lebensverändernd sein kann?

Bei diesem SilberQuarzit Ritual verwende ich selbst gesammelte wirksame Naturelemente, die dich schnell und effektiv in einen tiefen Zustand bringen. Durch die Aktivierung des Parasympathikus darfst du loslassen und Altes abstreifen. Glückshormone wie Oxytocin fließen durch deinen Körper. Die Kombi aus kostbarem, dunklem Silberquarzit, Ölen, Mineralkristalle und Essenzen unterstützen die Selbstheilungskräfte deiner Seele.

Zudem erstelle ich einen maßgeschneiderten Arbeitsplan für dich.

Deine Nachbereitung zur Intensivierung des Ritualtages ist ein Muss! Nutze die ausgelösten intensiven Impulse aus dem Ritual, um dich endgültig von dem zu befreien, was dich bedrückt hat. Das 4-stündige SilberQuarzitritual kann dein erster Schritt sein, um dich dauerhaft von belastenden geistigen, emotionalen und körperlichen Problemen zu befreien.

Meditations Ritual

Du stehst vor einer Blockade und kommst nicht weiter? Dann passt eine Räuchermeditation ganz perfekt für dich! In dieser Meditation bringe ich dich schnell und effizient in einen meditativen Zustand, der dich in deinen Vorhaben vorwärts bringt. Emotionale, mentale und körperliche Auslösereize werden geschaffen, die dir helfen, dein ganz persönliches Seelenziel zu erreichen. Die wildwachsenden Räucherstoffe sammle ich persönlich auf über 1500 Höhenmetern im Pfitschtal. Genau dort kommt auch der Silberquarzit her. Ich kann dir versprechen: dein Kopf befreit sich von schweren Gedanken und gelangt in einen leicht transzendentalen Zustand. Ein tiefes Gefühl von innerer Ruhe und Gelassenheit, Verbundenheit mit der eigenen Seelenkraft entsteht. Du wirst sehen, neue Vorhaben und Ideen werden sprießen!


Caught by soft clouds

“I would like to share my personal impression and feelings which I experienced through the SilberQuarzit Experience with you. The Experience was performed by my dear friend Kornelia Schwitzer.

I am an open-minded and happy girl. Due to the pressure and perfection of the outside world, I often cannot manage to let go of my inner critic and fears or show them towards the outside world.

By working with guests and other people in the hotel, I constantly have to radiate strength and self-confidence. Besides good feedback I often have to manage with negative feedback as well as having to solve daily hurdles and problems.

After a long time, I was finally able to let go of these pent-up and often suppressed emotions and feelings through the intensive and deeply relaxing ritual. The treatment helped me to show my inner soft sides without shame and to cleanse my body and mind from negative emotions.

During the SilberQuarzit Experience I felt safe and protected, as if held by two soft clouds.

The treatment helped me release blockages caused not only by stress and pressure, but also by sport, fitness sessions and my joyful daily yoga practice. Kornelia “listened” to me and my body through the impressive combination of the silver quartzite rock, essences and oils as well as pleasant incenses. The result was impressive: the worldly and strong “I” in my head united with the tender, soft and emotional “I” in my heart. Absolute peace and contentment spread through me. This feeling of security and purity had a positive effect on my everyday life for weeks afterwards.

From the bottom of my heart I would really recommend a SilberQuarzit Experience to anyone who feels similar as me, or to anyone who needs a short, deeply relaxing and purifying time-out.”

Sofia Hinteregger
yoga teacher and junior manager of Naturhotel Lüsnerhof, winner of the Green Concept Spa Award 2021

Personal growth

“I am constantly looking for ways to improve the guest experience in the upscale hospitality industry. For me, this is not just about the experience itself, but also about other things such as logistics, user experience, empowerment of employees and of course, most important, improving the wellbeing of our most valued guests. In this time of constant uncertainty, it is a great challenge for all of us to keep body, mind and spirit in balance and the SilberQuarzit Experience is one of those holistic treatments that gives you the opportunity to regain your centre and regenerate quickly. Not only does the result feel like hitting a reset button, but growth happens within you, and that’s the most important thing in my opinion – It’s like you come out of the Experience as a better version of yourself. It’s definitely a great experience, so you better try it for yourself.”

Judith Volker
Creator and founder Magical Places

Take a look at the Instagram video


“I grew up in the same valley as Kornelia and I’ve known her since childhood. I enthusiastically followed her development and the evolution of the SilberQuarzit stone massage into the SilberQuarzit Experience. As a former professional athlete in the Ski World Cup, I know how important it is to repeatedly release one’s own blockages and to work on yourself (outside and inside). Kornelia gave me the opportunity to be there at the very beginning of her project and to try out the massage. The feeling of lightness and unique deep relaxation has stayed with me for a long time. Recently I was lucky enough to try out the new SilberQuarzit Experience again at the Hotel Cyprianerhof in Tiers at the bottom of the Dolomiti RoseGarden mountain range.

It was marvellous! I would have never thought that it was possible that the “here and now” could disappear all at once and that I could fall into such a state of relaxation in a short time. My subconscious and my body reacted strongly and the statements of the SilberQuarzit expert after the treatment reflected my current situation and my current life and thinking exactly and very precisely.

I can only say that it is a new kind of enthusiasm that the intense reactions and inner forces evoked during these treatments.

Dear Kornelia, thank you very much for allowing me to experience this feeling of lightness again and again and for not standing still and always being on the lookout for improvement, new things and further development.!

Patrick Staudacher
Coach Italian National Ski Team and ex World Champion Super-G


“I am happy to offer personal feedback on my experience with SilberQuarzit, which I was able to receive personally through its founder Kornelia Schwitzer, in the beautiful surroundings of the Charmehotel Friedrich in the valley Eggen in South Tyrol. I am aware that it is often in our own hands to face the challenges of life in peace and serenity. Most of the time, however, blockades prevent us from breaking through correspondingly entrenched patterns that are directed by our subconscious. The Silver Quartzite Experience is a possibility to recognize the subconscious patterns and to transform them accordingly. The application by Kornelia was completely magical for me, as she succeeded in putting me into a state of maximum relaxation, which is not easy. My sense of space and time seemed to disappear and at the same time I was completely present. During the treatment, my body showed Kornelia certain reactions which she knew how to interpret accordingly. Afterwards she made some amazingly precise statements about these reactions, which exactly matched my life. I received clear information on how and by what means I should integrate daily rituals into my everyday life in the following time in order to release the obstructing blocks. My conclusion – I am completely enthusiastic, an experience of a special kind with a lasting and transforming effect.”

Anja Fischer,
CEO Glücksmomente, Charming Places

Have a look at the Instagram video


“I have known Kornelia Schwitzer for many years. I have been following the development of her heart project for at least as long. My enthusiasm started years ago with my first SilberQuarzit treatment. Deep feelings and insights came to the surface that I had not thought possible. Ignoring them was impossible from then on and that was just the right thing for me at that time.

Kornelia has developed the treatment and turned it into a completely new SilberQuarzit Experience. You really have to experience it to feel this source of power, this elemental force that lets you discover your own personal potential. Potentials you never imagined to have in the first place. Kornelia perceives puts every reaction into writing for later. What was previously impossible for me: It is no longer the thoughts that guide me, as it was when I first met SilberQuarzit, but it is the emotions and reactions of the body that “speak” to me. Kornelia Schwitzer says: “Every Silver SilberQuarzit is different, as are personal lives and periods of time.” You can feel her sensitivity throughout the application, her calling to “help people move forward on their path”. The personal action plan she created for me helped me further activate the self-healing powers. I am already looking forward to the next time when Kornelia gives me a bit more insight “into my unconsciousness”. Thank you Kornelia for all these wonderful experiences around the elemental power of silver quartzite.”

Angelika Mayr
Human Resource Management


“You could feel the enthusiasm, love and passion behind Kornelia and what she does throughout the ritual. It was an extremely valuable, unique experience for me. Kornelia asked me afterwards about an area where she felt a strong reaction during the treatment. The exciting thing was that I had also felt this reaction. This ritual goes really deep.”

Thank you from the bottom of my heart💛
Silvi Gasser


Quintessence your soul

Der Podcast „Quintessence your Soul“ ist für alle, die ganzheitlich an sich arbeiten möchten, und dafür bereit sind tief zu gehen und die Wurzel zu behandeln. Als SilberQuarzit Experience Gründerin verbinde ich mein Expertenwissen aus über 20 Jahren Praxiserfahrung mit Persönlichkeitsentwicklung, Spiritualität und Körpersprache-Wissen.

Es erwarten dich persönliche Erzählungen aus meinem Leben als Gründerin, als Coach und als Unternehmerin, ich gebe dir Tipps für ganzheitliche Rituale für Zuhause und für das Lesen von Körpersprache. Ich kann schnell erkennen, wo die Wurzel bestimmter Lebensthemen liegt – und kann dir dann zeigen, wie du diese schnell, einfach und effizient behandeln kannst.

Fokus on you : mir geht es ausschließlich um dich persönlich! Mein Anspruch ist es dir einen maßgeschneiderten Dienst zu erbringen.

Du möchtest noch mehr von mir und meiner ganz besonderen Technik wissen? Dann schreib dich in meinen Newsletter ein. 1 Mal im Monat verlose ich kostenlos eine „Bodylanguage“ Analyse.

Du liebst es zu meditieren und möchtest dich noch tiefer persönlich und spirituell fortentwickeln? Melde dich jetzt für deine persönliche Meditation “7 Siegel“ an.

Herzlichst, deine Kornelia – let’s keep in touch:

SQ Press

Nov 2, 2021 Forbes, Shivani Vora

“Kornelia Schwitzer, founder and CEO of SilberQuarzit, has been working in the wellness industry for over 20 years and developed silberquarzit, a multi-hour experience that’s the most unique treatment I’ve ever had—- and believe me, I’ve tried my fair share. Your session with Kornelia begins with her asking your goals when it comes to your mental and physical health. Perhaps you want to sleep better or have personal distress that you’d like to let go of. You relax with incense, and then she works her magic using quartz stones that she finds in the quarry near where she lives. Get ready to experience muscular or emotional reflexes as the quartz interacts with your body. The more intense they are, according to Kornelia, the more likely it is that you’re getting rid of all the blockages holding you back. This is healing done to another level.”

Read more

“Eine Experience, die einen Ausweg aus diesem Hamsterrad verspricht, lerne ich im Charmingplace Charmehotel Friedrich kennen. Schon mehrere Freund*innen aus Südtirol hatten mir von diesem außergewöhnlichen Erlebnis berichtet. Während eines Besuchs im Eggental habe ich endlich die Gelegenheit!

Kornelia Schwitzer, die Erfinderin und Gründerin der SilberQuarzit Experiences ist höchstpersönlich ins Hotel gekommen, um die Anwendung mit mir durchzuführen.

Vor mir sitzt eine charismatische Persönlichkeit, die mich mit einem herzlichen Lächeln anstrahlt. Sie erklärt mir das Ritual und ich erfahre, dass es ganz individuell auf mich eingestellt sein wird, um eine möglichst effiziente Wirkung zu erzielen. Dafür stellt sie mir gezielte Fragen….”

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Oct 10, 2021 Charming Places, Anja Fischer

10 Aug, 2020 Stile, Livia Fabietti

“Questa pietra primordiale ha un effetto liberatorio: allontana ogni negatività, favorisce il benessere psicofisico e permette di riconnettersi con se stessi.

Capita a tutti, di tanto in tanto, di sentirsi stressati e avere pensieri e preoccupazioni che riempiono la testa e ostacolano il sonno. Senza il giusto riposo però, ci si sente scarichi. Per fare il pieno di energia bisogna ritagliarsi un momento tutto per sé e cercare rifugio in oasi di pace dove staccare la spina e disconnettersi dal mondo esterno. Sono in molti ad appellarsi ai poteri della natura che, con i suoi profumi, colori e suoni ha un effetto riequilibrante e rilassante per corpo e mente.

 All’interno della Naturellness®Spa del Naturhotel Lüsnerhof ad esempio, immersa ai piedi delle Dolomiti, gli ospiti possono sperimentare trattamenti legati alla tradizione alpina. Tra i protagonisti figura la quarzite argentea – Silberquarzit – una pietra primordiale estratta esclusivamente in Alto Adige che, dato l’elevato contenuto di quarzo, è rinomata per il suo effetto energetico, detossinante e antinfiammatorio. Permette infatti di rilasciare blocchi sia fisici che mentali, ricostruire la propria forza, risvegliare i sensi e rigenerarsi.”

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In tune with Nature

For this aspect, SilberQuarzit® has chosen not to follow the rhythm of the mass-market, not being able to accept its speed and lack of ethics. We rely on the availability of the wild resources in the Val di Vizze. As a result, some products may not be available at all times.

The Seven Planets and the Four Elements

All products have all been conceived according to the “Doctrine of Signatures”, the theories of Paracelsus and considering the power of the Seven Planets (Sun, Moon, Saturn, Jupiter, Venus, Mars and Mercury). According to the Doctrine, planets transmit their subtle vibrations to plants, metals and precious stones.
The Four Elements Theory is the other important source of inspiration for the design of our products. When combined and used in the right way, they can activate Quintessence, the life force of the universe, and self-healing powers.

You, at the centre of everything

Our products support you during self-optimization processes, to learn how to focus on yourself.
Paracelsus was convinced that in nature there are healing forces called “Arcana”.
They are, according to him, the key to activate one’s “inner alchemist” and to ignite one’s self-healing powers.


All products are packaged with combed sheep’s wool.
This precious fabric can be reused for chest wraps or reworked in other shapes.
Doubts or questions? Do not hesitate to write to us at
We will be happy to answer you as soon as possible.

All SilberQuarzit® products are conceived according to the dictates of Traditional European Medicine and are made from wild South-Tyrolean raw materials, selected in nature and scientifically certified. Only Lavender comes from crops located in the Marche.

Highest Quality

All SilberQuarzit® products have been created with love and great attention to detail.
Unique products, handmade and composed of precious ingredients and materials: from silver quartzite, to selected wild herbs, to fine fabrics and decorative design elements.
“Soul treasures”, key elements of unique experiences, to activate self-healing power, lifeline and lighthouse, always present, even during storms.

Some of our products are used during SilberQuarzit Experiences®.

Our commitment:

Origin of ingredients and materials: 100% South Tyrol
Manufacturing: 100% Tyrol and South Tyrol
Product concept and design in respect of Paracelsus’ Theories
100% customer service

We combine high-quality ingredients and materials, the exclusive silver quartzite with healing body treatment.

Silver quartzite: purification for body and soul

Silver quartzite is a gift from Mother Nature, a resource with multiple possibilities. On one hand, the deacidifying effect of clear silver quartzite, essential during detoxifying treatments and for dermatological disturbs. On the other hand, it frees from mental blocks and gives energy.
Detox Line:
Detox Mineral Bathsalt
Detox Bodylotion
Detox Showergel
Detox Bodypeeling
Detox Mineral Soap
Alkalized Water:
SilberQuarzit Drink Bottle
SilberQuarzit Water Purifier Bar
Energy Stones:
SilberQuarzit Energy Stone Bright
SilberQuarzit Energy Stone Dark

We have designed our range of products with the aim of leveraging on Floral Essences and Oils from South Tyrolean wild herbs and plants, to obtain a complete purification of body and soul, in combination with silver quartzite.


Cookies, tracking tools and social media plug-ins


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Version: 1° november 2020


General terms and conditions


1.1 These General Terms and Conditions (hereinafter referred to as “GTC”) of the enterprise Silberquarzit der Schwitzer Kornelia shall apply, in the version in force from time to time, to any sales or service contract concluded also in the future between us, the enterprise

Silberquarzit der Schwitzer Kornelia
Handwerkerzone Ost Nr. 4, Fraktion Gasteig
39040 Ratschings (BZ)
South Tyrol / Italy
Telephone: +39 339 647 9743
PEC (only for Italy):
Fiscal code and registration number with the Bolzano Company Register: SCHKNL75M49B160P
VAT registration number: 03141460216

and you as our customers (hereinafter referred to as “Sales Contract” or “Service Contract”, respectively).

1.2 These GTC apply if you act as consumers. You do act as consumers if you are acting for purposes which are outside your business, trade, craft or profession. Therefore, and considering the choice of law made in clause 9 below, we draw your attention on the fact that articles 45 and following of the Italian Legislative Decree of 6 September 2005, no. 206 (hereinafter referred to as “Consumer Code”) apply. These GTC do also apply if you do not act as consumers and thus as commercial customers (hereinafter referred to as “Commercial Customers”). If no express distinction is made in these GTC between consumers and Commercial Customers as regards individual provisions, the provisions apply equally to consumers and Commercial Customers.

1.3 The languages available for the conclusion of the Sales Contract or Service Contract are German, Italian and English.


2.1 The products and services and their main characteristics are displayed on our website (hereinafter referred to as “Website”). The products may differ from the images also due to the naturalness of the materials. The presentation of the products and services on our Website does not constitute an offer for the conclusion of a Sales Contract or Service Contract but has the sole purpose of providing an overview of our products or services and prices.

2.2 The ordering process and contract conclusion differ depending on whether you are interested in goods or services.

2.3 If you are interested in certain goods, you can select them on our Website and place them in a so-called shopping basket. The goods you wish to purchase are collected in this shopping basket. The shopping basket thus also gives you an overview of your planned purchases. If you wish to place an order, please go to the shopping basket. Here you will be guided through the further ordering process. You will be asked to enter the data required to process the order and to select the shipping and payment method. Directly before you place an order, we will make you aware in a clear and prominent manner in an order overview of the main characteristics of the goods, the total price of the goods inclusive of taxes as well as, where applicable, all additional freight, delivery or postal charges and any other costs.

2.4 When placing the order, you are asked to explicitly acknowledge that the order implies an obligation to pay. Placing an order entails activating a button, which is labelled in an easily legible manner only with the words “order with obligation to pay” or a corresponding unambiguous formulation. As long as you do not activate this button, you may at any time change the order, correct any input errors or even cancel the order process completely. As soon as you have activated the button and thus placed an order, we will immediately confirm receipt of the order by e-mail. We will provide you with the confirmation of the concluded Sales Contract on a durable medium within a reasonable time after the conclusion of the Sales Contract, and at the latest at the time of delivery of the goods.

2.5 If you are, on the other hand, interested in certain services, you can select them and add them to a so-called wish list (hereinafter referred to as “Wish List”).

2.6 If you wish to send the Wish List, please go to the Wish List section in our Website. Here you will be guided through the further process. You will be asked to enter the data necessary for us to create our offer.

2.7 Even sending the Wish List to us does not constitute an offer for the conclusion of a Service Contract but simply allows us to verify your wishes. Should your wishes correspond, inter alia, to availability of the services, we will send you a binding offer by e-mail, which will be valid for 10 days as of the date of the offer.

2.8 A Service Contract with obligation to pay will then be concluded, if you expressly accept the offer and/or if you pay the total price indicated in the offer within 10 days as of receipt of the Offer.


3.1 The total price of the goods and services inclusive of taxes as well as, where applicable, all additional freight, delivery or postal charges and any other costs are set forth in our Offer.

3.2 Payment is due upon contract conclusion and is made in advance. We accept the following means of payment: PayPal and bank transfer.


4.1 We can deliver if you, as a consumer, have your habitual residence or, as a Commercial Customer, have your registered office in a member state of the European Union, the United Kingdom (UK), Switzerland, Iceland, Liechtenstein or Norway and you can provide a delivery address in the relevant country. If, as a consumer, you do not have your habitual residence or, as a Commercial Customer, you do not have your registered office in one of the countries mentioned, we will nevertheless examine your request and the possibility of delivery and inform you whether and under what conditions a delivery can take place.

4.2 Delivery of the products will take place by GLS after contract conclusion and receipt of full payment.

4.3 Unless specific delivery times are indicated in our Offer, we will deliver the goods without undue delay, but not later than 30 days from the conclusion of the Sales Contract.

4.4 Where we have failed to fulfil our obligation to deliver the products at the time agreed upon with you or within the time limit set for in clause 4.3 above, you shall have the right to call upon us to make the delivery within an additional period of time appropriate to the circumstances. If we fail to deliver the products within that additional period of time, you shall be entitled to terminate the Sales Contract without prejudice to the right to claim damages. If you are Commercial Customers, we will be liable for damages only in case of willful misconduct or gross negligence.

4.5 You are not obliged to grant us an additional period of time as per clause 4.4 above, where: (a) we have refused to deliver the products; or (b) delivery within the agreed delivery period is essential taking into account all the circumstances attending the contract conclusion; or (c) you have informed us, prior to the contract conclusion, that delivery by or on a specified date is essential. In those cases, if we fail to deliver the products at the time agreed upon or within the time limit set out in clause 4.3 above, you shall be entitled to terminate the Sales Contract immediately without prejudice to the right to claim damages. If you are Commercial Customers, we will be liable for damages only in case of willful misconduct or gross negligence.


5.1 The subject of the services is the agreed activity and not a specific result in the legal sense.

5.2 We will provide the services to the extent, during the period and at the premises described in the Offer. Breaks are included in the period specified unless stated otherwise.


6.1 If you are consumers, you have a right of withdrawal in accordance with Article 52 of the Consumer Code, of which we inform you in more detail in separate instructions on withdrawal, which you can also access on our Website. The instructions on withdrawal form an integral part of these GTC.

6.2 The right of withdrawal does not apply if you are a Commercial Customer.


7.1 According to Article 129 and following of the Consumer Code, there exists a legal guarantee of conformity for goods, the main contents and time limits of which are described in this clause 7 as well as in clauses 8 and 9 below. The remedies described in clause 8 (and only those remedies) apply, mutatis mutandis, even if you are a Commercial Customer. In this case, the remedies described shall apply in place (and not in addition) of the remedies provided by law for Commercial Customers in Articles 1492 and following of the Italian Civil Code, it being understood that any other aspect of the legal guarantee are governed by clause 1490 and following of the Italian Civil Code. No commercial guarantees are provided.

7.2 We must deliver goods to you which are in conformity with the Sales Contract.

7.3 In order to confirm with the Sales Contract, goods shall, in particular, where applicable, if you are a consumer: (a) be of the description, type, quantity and quality, and possess the functionality, compatibility, interoperability and other features, as required by the sales contract; (b) be fit for any particular purpose for which the consumer requires them and which the consumer made known to the seller at the latest at the time of the conclusion of the sales contract, and in respect of which the seller has given acceptance;; (c) be delivered with all accessories and instructions, including on installation, as stipulated by the sales contract; and (d) be supplied with updates as stipulated by the sales contract.

7.4 In addition to complying the the above requirements for conformity, goods shall: (a) be fit for the purposes for which goods of the same type would normally be used, taking into account, where applicable, any existing Union and national law, technical standards or, in the absence of such technical standards, applicable sector-specific industry codes of conduct; (b) where applicable, be of the quality and correspond to the description of a sample or model that the seller made available to the consumer before the conclusion of the contract; (c) where applicable, be delivered along with such accessories, including packaging, installation instructions or other instructions, as the consumer may reasonably expect to receive; and (d) be of the quantity and possess the qualities and other features, including in relation to durability, functionality, compatibility and security normal for goods of the same type and which the consumer may reasonably expect given the nature of the goods and taking into account any public statement made by or on behalf of the seller, or other persons in previous links of the chain of transactions, including the producer, particularly in advertising or on labelling.


8.1 We shall be liable to you for any lack of conformity which exists at the time the goods were delivered.

8.2 In the case of lack of conformity, you shall be entitled to have the goods brought into conformity free of charge by repair or replacement, in accordance with clauses 8.3 and 8.4, or to have an appropriate reduction made in the price or the Sales Contract terminated with regard to those goods, in accordance with clauses 8.5 and 8.6.

8.3 You may require us – at your choice – to repair the goods or to replace them, in either case free of charge, unless this is impossible or excessively burdensome. For such purposes a remedy shall be deemed to be excessively burdensome if it imposes costs on us which, in comparison with the alternative remedy, are unreasonable, taking into account: (a) the value the goods would have if there were no lack of conformity; (b) the significance of the lack of conformity; and (c) whether the alternative remedy could be completed without significant inconvenience to you.

8.4 Any repair or replacement shall be completed within a reasonable time and without any significant inconvenience to you, taking account of the nature of the goods and the purpose for which you required the goods.

8.5 You may – at your choice – require an appropriate reduction of the price or have the Sales Contract terminated, if one of the following situations applies: (a) if the replacement or repair are impossible or excessively burdensome; (b) if we have not completed the repair or replacement within the term mentioned in clause 8.4; (c) if the previously performed replacement or repair has caused you considerable inconvenience.

8.6 You are not entitled to have the Sales Contract terminated if the lack of conformity, for which the remedies of replacement or repair are impossible or excessively burdensome, is minor.

8.7 If you are Commercial Customers, we will be liable for damages only in case of willful misconduct or gross negligence.


9.1 If you are consumers, we are liable to you in accordance with Article 133 of the Consumer Code for any lack of conformity which exists at the time when the goods were delivered and which becomes apparent within two years of that time. The legal action to assert not hidden defects prescribes in any case within 26 months of delivery of the goods.

9.2 If you are Commercial Customers, you forfeit your right to the warranty if you do not notify us of the defects within 8 days of discovery. The action prescribes, in any case, within one year of delivery of the product.


10.1 The Sales or Service Contract (including the pre-contract phase) shall be governed by the law of the Italian Republic with the express exclusion of the application of the United Nations Convention on Contracts for the International Sale of Goods (CISG). If you are consumers, such choice of law does not, however, deprive you of the protection afforded to you by provisions that cannot be derogated from by agreement by virtue of the law of the country where you have your habitual residence.

10.2 Where you are consumers, we are required to inform you of the European Commission’s online dispute resolution platform (ODR platform) for consumer disputes, which you can access at Out e-mail address is We are not, however, obliged nor committed to use an alternative dispute resolution entity (ADR entity).

10.3 If you are Commercial Customers, any dispute arising out of or in connection with the Sales or Service Contract (including relative to the pre-contract phase) shall be submitted to the exclusive jurisdiction of the Courts of Bolzano (BZ, Italy).

Version date: 21.01.2022